Jenna offers the following workshop/seminar topics with customization to the business leaders’ goals, staff, strengths, and challenges. Her mission is to inspire confidence and strength and to empower leaders and their teams with actionable insights, concepts, and strategies that lead to lasting results. Jenna conducts these sessions as 2-hour, 3.5-hour, or 5-hour sessions in-person (NC, SC, and VA) on or off site, and virtually. Rates are based on session duration, number of staff,

and level of customization.

 

Leaders May Choose from the Following Seminar Topics or Request a Topic That Meets Their Particular Needs and Goals:

 

• Elevate Your Team’s Mindset and Performance Using Positive Intelligence (PQ)-Based on the work of Shirzad Chamine-Stanford Lecturer and author of NY Times bestseller, Positive Intelligence:
   

Learn strategies to boost the power of the “sage brain” and quiet the “saboteur brain” resulting in increased positive intelligence (PQ) as individuals, and a higher average PQ for the team and practice. Develop strategies to quiet the inner critic, boost the power of the reasonable/rational mind, and increase compassion towards self and others. Reap the rewards of a more positive, innovative, and productive team. For more information, visit www.positiveintelligence.com

 

• Create a High Energy Culture-Based on the work of Bruce Schneider, founder of the Institute for Professional Excellence in Coaching (iPEC) and author of Energy Leadership:

Your patients “feel the energy” of your workplace as soon as they walk in the door. Explore the seven levels of energy/mindset and strategies to elevate the individual and collective energy of the staff resulting in higher team engagement and an optimal patient/customer experience. Discover the range of mindsets from “victim” of circumstances to “creator” of innovative ideas and passion for serving others. For more information, visit www.energyleadership.com

 

• Optimize Your Team’s Strengths, Celebrate Differences and Maximize Communication

As a certified Extended DiSC practitioner, Jenna will provide the Extended DiSC assessment to each staff member and train the team to understand both individual behavioral styles and related approaches to communication. Team members develop communication skills that adapt to the needs and preferences of leaders, colleagues, and patients, and improve teamwork, delegation, and productivity. For more information, visit www.extendeddisc.com

 

• Lead with Strength and Heart-

Discover the balance between “nice” and “strong” and the optimal leadership style that combines the two. Learn strategies to tap into empathy and compassion while confidently setting boundaries, communicating expectations, providing performance feedback, accepting constructive feedback, and focusing on a growth-mindset towards self and others. Prevent burnout by implementing and encouraging helpful self-care strategies.

 

• Communicate for Higher Performance -Based on the work of iPEC and years as a professional certified coach helping physicians, executives, and teams to incorporate the highly effective “coach approach” into their communication:
   

Learn and practice exceptional communication skills by focusing on empowering questions, acknowledging, validating, championing, and more. Create an environment of active and empathic listening, clear goal and expectation-setting, and constructive feedback conducive to motivating outstanding performance, growth, teamwork, and exceptional patient service. Refine skills needed for difficult conversations and patient interactions.

 

• Design an Amazing Patient/Customer Experience

Create an environment in which your patients and customers feel truly welcomed, understood, and cared for as an individual. Develop the mindset and skills necessary to interpret the words and body language of your patients and their family members and communicate skillfully with them. Focus on accommodating the unique needs of the elderly, disabled, seriously ill, and newly grieving individuals resulting in their comfort, satisfaction, and loyalty to your practice.

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• Attract the Clients and Success You Desire (Real Estate, Finance, Business)

Go beyond typical sales strategies into a deeper exploration of how mindset directly impacts your energy and the "vibe" your prospects and clients experience in your presence. Develop the "sage brain" to approach individuals and situations with positivity, confidence, and clarity while quieting the "saboteur brain" that hijacks your clear thinking with fear and uncertainty that block your success.  Let go of the "need" for the win and embrace communication skills that builds trust, enhances rapport, and leads people to "want" to work with you.

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• Optimize Your Caregiving Energy (Healthcare Professionals)

Discover how embracing and implementing the 5 C's (curiosity, consciousness, courage, clarity, and commitment) empowers healthcare professionals who give so much of themselves to recharge their batteries, rejuvenate compassion, and tap back into the WHY that originally brought them to this important work. Practice strategies to clearly set and communicate boundaries and needs and prioritize self-care with a positive mindset and innovative solutions.

 

 

• Heal Grief in the Workplace (Healthcare, Senior Care, and Organizations Affected by Loss and Change)

Create an opportunity for staff that has experienced a significant loss or losses to better understand their own grief and that of their colleagues. Develop strategies, individually and collectively, to better cope with the tasks of grief, communicate needs, and move through the healing/strengthening journey while continuing to provide excellent leadership, efficiency, and patient care. (This seminar can also be adapted for significant changes in the workplace.)